What It’s Like to Use Elon Musk’s Starlink WiFi on Board a Flight

• I was on board Qatar Airways’ first flight featuring Elon Musk’s Starlink internet.
• It reached impressively high speeds that let me video call friends and file an article.
• Having high-speed WiFi made it hard to disconnect in one of the last bastions of low connectivity.

Qatar Airways launched its first flight featuring Elon Musk’s Starlink WiFi on Tuesday — and Business Insider was invited to the event.

Approaching the gate at Doha’s Hamad International Airport, animated archways celebrated the partnership. On board, a promotional video followed the safety briefing, and Starlink cupcakes were handed out to passengers.

Having connected to the airline’s regular WiFi service on another flight the day before, I was impressed that my phone automatically connected on the Starlink flight.

Even if it were your first time flying with Qatar, you would only have to select the “OryxComms” WiFi network without the fuss of entering your email or paying for access.

One of the flight attendants I spoke to during the flight said this could reduce their workload, as there would be fewer passengers asking for help connecting or complaining about the spotty connection.

I was flying in the QSuite business class for this media event, but Starlink WiFi is free for passengers in every cabin.

On my flight from London to Qatar with the same airline, I paid $10 for inflight WiFi, which typically had a download speed of around 5 megabits per second. I could watch some YouTube videos in 360p and stream music, but I had to be patient with buffering.

By contrast, the Starlink WiFi was as high as 215 megabits — faster than most home internet speeds. However, I saw it dip as low as 11 Mbps as we flew over the Black Sea before returning to three figures over central Europe.

I managed to catch up with my favorite quiz show, “University Challenge,” watching it in high-definition with no buffering, plus I could stream music without a hitch.

Several influencers and YouTubers were on board Tuesday’s flight, too, and I saw them livestream on Instagram from the air.

However, I think business travelers would most appreciate the benefits of speedy inflight internet. Crucially, there’s almost no downtime as Starlink operates gate-to-gate, while standard inflight WiFi is only activated at cruising altitude.

I didn’t have any work meetings scheduled, but I did video call several people on WhatsApp, starting with a fellow journalist, Simple Flying’s Tom Boon, who was also on the flight. I also called my parents, as well as my friend Thom at home in west London. He said the video quality looked just as good as on the ground.

For high-flying businesspeople, I can see this being a game changer because it means you can almost constantly keep up to date with what’s happening on the ground. That’s especially notable given that Qatar prides itself on its business-class offering, named the world’s best by Skytrax.

Some executives laud private jets for the time saved during boarding, plus better WiFi services, but Starlink’s top connectivity should make commercial flights almost as appealing, particularly as it rolls out across more and more airlines.

Hawaiian Airlines also has Starlink on board. United Airlines and Air France are among the other carriers to have announced plans to install Musk’s ultra-high-speed satellite WiFi service.

At 36,000 feet above the Persian Gulf, I was able to write and file a story about the event for Business Insider with no problems — something I hadn’t been able to accomplish with poor WiFi on a previous train ride.

It did mean there was nowhere to hide when colleagues and my editor messaged me with work queries, highlighting what may be seen as the negative side of better connectivity.

Thanks to their usually erratic WiFi, planes are perhaps one of the last bunkers to keep away from work, decompress, and forget about the world outside. Consider, for example, this summer’s whimsical TikTok trend of “raw-dogging” flights — flying without any in-flight entertainment.

That’s much less likely if you can easily scroll Twitter or Instagram on your phone — or be invited to join a Zoom meeting.