The Deputy Minister of Health follows up on the service at the Al-Masara and Al-Duwayqa Family Medicine Centers in Cairo
Dr. Amr Kandil, Deputy Minister of Health and Population, conducted an inspection tour of a number of family medicine centers in Cairo Governorate, within the framework of continuous field follow-up and effective communication with citizens and medical teams, to determine the quality of services provided, and to take and follow up on corrective measures.
The tour comes in implementation of the directives of Dr. Khaled Abdel Ghaffar, Deputy Prime Minister and Minister of Health and Population, to the deputy ministers on the necessity of field presence and monitoring any Violations and their rapid treatment, within the framework of the health oversight and governance plan.
Dr. Hossam Abdel Ghaffar, the official spokesman for the Ministry of Health and Population, said that the Deputy Minister began the tour by inspecting the Family Medicine Center in Al-Masara, affiliated with the Al-Masara Medical District, where he inspected clinics. Family medicine, children, family planning, reception, health initiatives, physical therapy, dentistry, pharmacy, and all the services provided, and reviewing the avoidance of the observations referred to in a previous visit to the center, and also reviewing administrative discipline, and it was found that there was an absence A number of employees at the center, where he recommended that they be referred for investigation. He also noticed that citizens were crowding the clinics due to the absence of a family medicine doctor, and he immediately recommended calling a doctor from a nearby health unit.
He added that the Deputy Minister inspected the physical therapy clinic and recommended Quickly repair the broken devices to benefit from them and increase frequency of the service. Then the Deputy Minister listened to the opinions and suggestions of the citizens present at the center, and it became clear that there was a shortage of some types of medicines. He recommended providing all medicines from the directorate’s store and the medical area and ensuring that they are dispensed. Medications needed for patients before leaving.
«Abdul Ghaffar» The Deputy Minister directed that health initiative services be provided to the elderly in a faster and more convenient manner. He also recommended monitoring the situation of unused equipment in the factory to benefit from them. He also recommended that one of the workers at the dairy dispensing outlet be punished for negligence in performing his work duties, and that a penalty be imposed on the center director and the district director. The official spokesman noted that the Deputy Minister went to the Family Health Center in New Duwayqa, accompanied by Dr. Hamouda Al-Gazzar, Director of the Directorate of Health Affairs in Cairo, and inspected medical clinics. Family, children, family planning, health initiatives, dental clinics, the laboratory, and the file room, where the regularity of work and the presence of doctors and the entire medical team were demonstrated, and citizens were listened to to find out the extent of their satisfaction with the service provided.
He said that Dr. Amr Qandil stressed the importance of following up on children, and providing All reagents in the laboratory, the necessity of activating family medicine files, adhering to the updated list of services, and working to stimulate visits to the dental clinic by providing all supplies and providing various interventional procedures, while the visit ended with a decision to pay an incentive reward to the director. The Center for its effort and organization of work.
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