Health: The governance team inspects Hurghada General Hospital and refers an incident of negligence to legal affairs
The Ministry of Health and Population continued to implement the second phase of the field traffic campaign on medical facilities in all governorates, in accordance with the directives of Dr. Khaled Abdel Ghaffar, Deputy Prime Minister and Minister of Health and Population, by communicating directly with citizens, raising the efficiency of medical facilities, and monitoring and treating any deficiencies in the level of medical service. To ensure the provision of quality health services.
The second phase of the field traffic campaign included the Red Sea Governorate, through the Governance and Internal Audit Team passing by Hurghada General Hospital, and inspecting all hospital departments to ensure the availability of all supplies. And the needs, and the extent of citizens’ satisfaction with the services provided.
Dr. Hossam Abdel Ghaffar, the official spokesman for the Ministry of Health and Population, said that during the visit it was discovered that there was a lack of medical records and forms, and that complete notes were not recorded in the medical files, and he was directed to communicate with The Directorate provided the hospital with the missing medical records. It was also revealed that the role of heads of departments and committees was not activated and there was an absence of follow-up of the medical registration. The necessary measures were taken to create committees from the Directorate to permanently follow up on the medical registration and always visit the departments.
Abdul Ghaffar pointed out: By going through the supplies stores, it was noticed that the inventory did not match the stores’ records. It was directed to make a complete inventory of the supplies stores, and it was recommended that the official be transferred to legal affairs, to decide on the incident of the inventory not matching the records. The team also monitored the presence of some medical supplies inside the personal cupboards. A report was prepared to prove the case, and an investigation into the incident was recommended.
Abdul Ghaffar continued: An incident of negligence was observed in the Cardiac Care Department, and the incident was transferred to the Legal Affairs Directorate for investigation, and the necessary legal measures were taken against those negligent in the Cardiac Care Department.
«Abdul Ghaffar» indicated Until the team completed its tour by visiting the “Family Health Unit in the Neighborhoods” The team praised the presence of the unit’s manpower from the entire medical team, and the team also reported that there were problems in the infrastructure, and it was recommended to communicate with the engineering department of the directorate to avoid negatives and take the necessary measures. During the passage, you notice the absence of an updated formation of the infection control committee and the quality committee, and the presence of a shortage in most of the supplies. The directorate was contacted to supply the unit with the missing supplies, and an infection control committee was formed at the time of passage, for permanent follow-up. The necessity of providing supplies in the warehouse was emphasized, and the team also While going through the training of the storekeeper on the correct basic warehouse standards.
«Abdul Ghaffar» said: While passing by the laboratory, you noticed a malfunction in the blood chemistry equipment, and the necessary measures were taken to move the device and repair it. You were instructed to carry out periodic maintenance of the devices on the scheduled dates. You also noticed that complete patient data was recorded in the family medicine files, and there was no record of chronic diseases. Activation was confirmed during the pass.
Abdul Ghaffar continued: The team completed its field tour by visiting the “Family Health Unit in the port.” All sections of the unit were inspected, and it was found that there were deficiencies in the infection control work in the reception department and the dental clinic, and a lack of infection control supplies. The necessary measures were taken to refer to the directorate to supply the unit with the deficient infection control supplies, to achieve complete infection control standards. The team also praised the work of the family planning team for their efforts. The efforts made and the availability of all services and means within the Family Planning Department.
Abdul Ghaffar continued: It was noted that there was no room for files, and that no files were opened for patients. It was reported that 5 rooms were built and equipped, and a room for files was allocated, and work was being done to complete the provision of supplies. Contact was made with the Health Directorate to quickly provide supplies and equipment to activate the room, and to review the registration procedures for some The sub-files of the unit’s employees noted that they did not contain performance efficiency reports or confidential reports, and the director of the department was contacted to alert the unit’s personnel affairs official to complete the sub-files.
Abdul Ghaffar pointed out: Until the internal audit and governance team passed, which included (quality management – therapeutic sector – pharmacy management – family planning – projects and equipment management) and in the presence of directors of various departments in the directorate, in order to achieve quality health service.
